Look, I know it’s cool in Revenue Manager circles to trash-talk OTAs. “They’re stealing our margins!” “They own the guest!” “They don’t even call the hotel by its proper name!” "We need direct business" But…
A landmark two-month camera-trap survey has revealed that the endangered dhole (Asiatic wild dog) still roams, and that a breeding herd of Asian elephants now finds safe haven, inside the 18,000-hectare forest concession that Minor…
Two Ocean City hotels are up for sale as an $8.75 million package.The Blue Water Inn and the Cove hotel can also be sold separately. At Eighth Street and Ocean Avenue, the Blue Water —…
Global leisure travel patterns are undergoing a notable realignment as economic and political headwinds emanating from the United States redirect international tourists toward more accessible and stable destinations. The Caribbean, in particular, has emerged as…
Hotels are complex assets that blend real estate with business value. For property tax purposes, only the real estate is taxable – yet all too often, assessors inadvertently include the hotel’s intangible business assets in…
Marriott is the world's largest hotel chain, with over 9,000 properties worldwide, and when I am traveling, most of the time I find myself unlocking one of its hotel room doors.Marriott offers six cobranded credit…
Walk into any hotel today, and the front desk will likely greet you with a smile and a stack of paperwork. But increasingly, that ritual is being replaced by something very different: a seamless interaction…
How I Sleep A series about how people with highly specific sleeping situations fall asleep and stay asleep — and the products they use. Illustration: Arnaud Boutin Nashville-based Southwest flight attendant Kerry Ann Kline has…
Hospitality technology balances tradition with innovation - personal service with digital efficiency. Ryan Hamilton, co-founder of SalesAndCatering.com, represents a different approach to tech leadership. While competitors race to claim AI dominance through marketing hype, Hamilton's…
As was explored in a recent article about how Bolt Business can get used to offer guests courtesy rides in a frictionless manner, what I want to tie this back to is the psychological principle…