Help, I Love My Kidnapper
One of the saddest lessons of history is this: If we’ve been bamboozled long enough, we tend to reject any evidence of the bamboozle. We are no longer interested in finding the truth. The bamboozle…
Personalized Excellence: How Salamander Collection Achieved $45M in Direct Revenue
The brand Founded by entrepreneur Sheila Johnson, Salamander Collection has a luxury portfolio with many awe-inspiring hotels: the Forbes Triple Five-Star Salamander Middleburg, an equestrian-themed property in the Virginia countryside; Salamander Washington DC, an elegant…
Why Contactless Hotel Experience Technology Is an Investment and Not a Digital Cost of Doing Business
Is digital contactless technology a cost of doing business for hotels, or is it an opportunity to improve the overall hospitality experience and increase guest spend?Contactless experiences at hotels are often viewed as little more…
The ELLE Guide to Canouan: Luxe Hotels, Dining, and Must-See Spots
As my 40th birthday approached, a number of people asked me how I would mark the occasion. Throwing a party felt too anxiety-inducing, but I was eager to come up with a celebration worthy of…
Managing Hotel Labor Costs Today
Managing labor costs in a hotel operation is crucial to maintaining a profitable business while delivering the service level that is commensurate with the scale of hotel. Finding this balance has been especially difficult in…
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The 2025 Mews Unfold Awards: Honoring Excellence in Hospitality
Held as the grand finale of this year’s Mews Unfold conference, the 2025 Mews Unfold Awards were a fantastic way to wrap up an already energizing day. It was great to be there in person…
Marriott Set to Expand Austrian Footprint with Five New Hotels and 1,100+ Rooms
Signing ceremony with Marriott International President and Chief Executive Officer Anthony Capuano and CEO of VERKEHRSBUERO Martin Winkler - Image Credit Marriott International Marriott International has signed an agreement with VERKEHRSBUERO HOSPITALITY to open five…
Pattern: The Undervalued Driver of Success
What Impacts Revenue Management Success? The number of factors identified to impact the success of a hotel’s revenue management strategy continues to grow. We know the standard ones: that higher occupancy brings in more guests…
Homicide investigation underway at hotel after man found dead
LAKE PLACID, Fla. - Highlands County deputies say they're investigating a homicide after finding a man dead at a hotel early Thursday. What we know: -->The sheriff's office says deputies responded shortly after 5 a.m.…