As consumer expectations evolve and digital tools become increasingly sophisticated, hospitality leaders face a defining challenge: delivering their guests increasingly personalized, high-touch experiences at scale — without compromising brand integrity. For Jeanelle Johnson, managing partner…
Harbour Hotels, an award-winning UK-based hotel group, has announced a landmark £3 million refurbishment of Harbour Hotel Guildford. Commencing this summer, the investment will see all 183 rooms and suites undergo a full redesign in…
The business travel industry is fueled by innovative supplier companies who focus on serving the needs of both corporate travel programs and the travelers these corporate customers send out on the road for work trips.…
ST. CLAIR, MI - Dreamscape Hospitality is proud to announce it has assumed management of the iconic St. Clair Inn, a beloved destination rich in history and newly reimagined for modern travelers. Situated just an…
AI isn’t just improving corporate productivity and efficiency. It’s poised to reshape how value is defined, delivered and captured with its ability to create content, ideas and logic, and solve problems autonomously. The result: new…
To kick off the loyalty program optimization track of the Direct Bookings Mastery Certification, we shared our exclusive guide on how you can go beyond the basic points-based hotel guest loyalty program model to meet…
Convention Centers have emerged as a hub of industry, commerce, culture, and architecture. Since they first marked the maps in the mid-20th-century U.S., they have become a symbol of economic progress. As the global events…
Palladium Hotel Group’s newest travel advisor tool, Palladium PRO, is an integral element of the company’s long-term strategy to simplify how advisors book and sell Palladium’s 40-plus resorts in Mexico, the Dominican Republic, Jamaica, Brazil…
New York, NY – RealTime Reservation, the industry leader in dynamic hospitality booking technology, is extending its innovative platform into the nightlife sector with the launch of its Nightclub Tool at both Bond Nightclub and…
Changing your property management system (PMS) is one of the most important – and potentially disruptive – technology decisions a hotel can make. When it goes well, you unlock efficiency, revenue and a better guest…