AI, AR & VR: The Future of Hotel Contact & Reservation Centers is Here – Are You Ready?

Let’s be brutally honest: hotel contact and reservation centers are…

Accor Launches the HERA Challenge, Recognizing Top Travel Advisors Worldwide

PARIS – Accor, a world-leading hospitality group, is inviting travel…

Just Because AI Can Do Something, Doesn’t Mean It Should

I’m often asked, “What should AI be used for?” While…