Let’s be brutally honest: hotel contact and reservation centers are stuck in the past. Clunky processes, slow response times, and missed revenue opportunities drain potential profits. Meanwhile, today’s travelers demand instant, frictionless, and immersive experiences—and…
Founded in 1967, Novotel pioneered the concept of affordable comfort, catering to families and business travellers with quality hotel innovations. Novotel has since evolved into a globally recognised brand with close to 600 hotels across…
Luxury travelers have long expected the best—flawless service, impeccable surroundings, and seamless experiences. But in 2025, excellence is no longer just about aesthetics and service; it’s about efficiency, personalization, and frictionless convenience. Today’s high-end guests…
Revenue Management Tongue-Twisters. Do you have what it takes? — Photo by Infinito We do LOOOOOVVVEEEE our acronyms, no? ADR, RevPAR and to anyone outside the industry it feels like we are speaking in tongue.…
The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces a new brand partnership with MAD Academy, the trailblazing nonprofit organization founded by chef René Redzepi, recipient of three…
London – Hotel values across Europe showed a steady 2.0% increase in 2024 helped by lower interest rates, modest gains in RevPAR and consistent demand for European travel from international visitors, according to this year’s…
Let me paint you a picture of a typical modern restaurant experience. You and your family sidle up to the hostess stand. Instead of greeting you warmly, the greeter holds up an index finger, telling…
Rosewood Hotels & Resorts® has launched a monumental chapter in its residential journey with the debut of Rosewood Residences Beverly Hills. A reflection of luxury reimagined, this exceptional property marks the brand's first-ever standalone residential…
London – The World Travel & Tourism Council (WTTC) today announced Andrea Grisdale, Founder and CEO of IC Bellagio as Vice Chair of its new initiative, Together in Travel, alongside thirteen founding partners. This groundbreaking…
The ICPT is a unified global framework designed to protect tourists, particularly in emergency situations, and to safeguard their rights and responsibilities as consumers. By adhering to this code, Uzbekistan reinforces its dedication to enhancing…