Seriously Now, Who Owns the Customer?
There’s a phrase that keeps popping up in marketing discussions: owning the customer. And every time I hear it, I cringe. What does that even mean? You don’t own a customer. At best, you have…
Yotel Makes Bold Entry into Japan with Official Grand Opening of Yotel Tokyo Ginza
YOTEL Tokyo Ginza marked its official opening on Monday 9 June with an immersive Grand Opening Party that celebrated 'YOTEL To The World' and demonstrated the global brand's mission to challenge the status quo of…
U.S. hotel results for week ending 7 June
ARLINGTON, Va. – The U.S. hotel industry reported mostly negative year-over-year comparisons, according to CoStar’s latest data through 7 June. CoStar is a leading provider of online real estate marketplaces, information and analytics in the…
Agilysys to Debut Game-Changing Innovations for Package Booking and Intelligent Guest Profiles, Plus Lead Executive Insight Sessions at HITEC 2025
ALPHARETTA, GA — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions, today announced it will showcase revenue-enhancing innovations and executive-led insights at HITEC 2025, held June 16 – 19 in Indianapolis,…
Starwood Hotels development chief talks brand revival, growth opportunities
Listen to the article 5 min This audio is auto-generated. Please let us know if you have feedback. NEW YORK — Many hoteliers at this week’s hospitality investment conferences in New York City spoke warily…
Irish Hotel Market – Calm Before the Storm?
It’s been a buoyant cycle for hotels in Ireland: long, sustained periods of rising demand, and either constrained supply, or new supply that has been easily absorbed. Transactions have also been strong on the back…
STR Weekly Insights: 1-7 June 2025
Note: Next week’s analysis will be brief with U.S. offices closed Thursday for Juneteenth. Look for an additional analysis on the upcoming Fourth of July holiday earlier in the week. All financial figures in U.S.…
Climate Costs Are Rising, but Few Companies Have an Adaptation Plan
Climate Costs Are Rising, but Few Companies Have an Adaptation Plan — Source: S&P Global Companies face rising exposure to the physical impacts of climate change, which comes with big financial costs — potentially $25…
IHG signs dual-branded hotel complex in Central London
Rendering of voco hotel London – Waterloo and Hotel Indigo & Suites London – Waterloo exterior. Credit: © InterContinental Hotels Group. IHG Hotels & Resorts has signed a dual-branded hotel complex in Waterloo, Central London,…
Hotel Sales Tech: Are You Getting What You’re Paying For?
Across the hospitality industry, technology budgets continue to grow — and hotel sales is no exception. But there’s a troubling pattern I keep seeing: decisions are being made based on long feature lists instead of…