There is a troubling disconnect in the hotel industry between public commitments and meaningful action on gender equality. Nearly every major hospitality brand now publishes impressive-sounding policies on diversity and inclusion but the reality behind…
When most people think of hotel upselling, they often think of it as offering a guest a bigger room at check-in. But today, upselling in hotels means so much more. Every single interaction you have…
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For its seventh year, MGallery Collection, a refined portfolio of luxury boutique hotels, is supporting Pink October Breast Cancer Awareness Month, by launching a series of events and initiatives across its network to raise awareness…
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UN Tourism and the Fédération Internationale de l'Automobile (FIA) have launched the UN Tourism Awards for Excellence in Sustainable Sports Tourism powered by FIA. Featuring four categories, the awards are designed to recognise initiatives that…
Grounded in neurochemistry, WATG craft environments through our landscape design lens that instinctively nurture wellbeing, where self-care then becomes effortless. The global wellness industry has experienced remarkable growth in recent years. According to Global Wellness…
Walt Disney World has over thirty on-site resort hotels, with the cheapest being the All-Star resort hotels. But do these cheap Disney World resorts come with a catch?Let's break down all the perks and drawbacks…
Stephanie Smith of Cogwheel attended the Destination AI Conference for Hoteliers in Washington DC on September 30, 2025. There is a lot of “AI slop” and every vendor is AI-first, AI-enabled or AI-augmented. This conference,…
Two years ago, when my book "We Are The Glitch" came out, I wrote something that felt more like a provocation than a prediction. At the time, the idea that platforms like Expedia Group or…