With all the talk of AI, ChatGPT and more, I’m often asked when interviewed, What’s changed in customer service? My answer is accurate: Nothing! For thousands of years – actually about 3,775 years – when…
Promotional image for Spring Escape package (The Westin Josun Seoul) As spring approaches, several hotels nationwide are unveiling exclusive collaborations with beauty brands, offering guests a range of seasonal promotions designed to enhance their stay.…
BOSTON – Today, Massachusetts lawmakers, hospitality industry leaders, and survivor advocates gathered at the Massachusetts State Capitol to highlight the urgent need to implement human trafficking recognition training across the hotel industry. The industry is…
Once again, it was a very close race, as hotels around the world battled it out for Lodging Interactive’s third annual Instagram Hotel Christmas Tree Competition, which aimed to support local hotel charities. The stakes…
In 2025, social media isn’t just a tool—it’s one of the main pillars of a hotel’s marketing strategy. Worldwide, 35% of travellers now use platforms like Instagram and TikTok for inspiration. With over 80% of…
Abu Dhabi’s hotel industry posted its highest February average daily rate (ADR) and revenue per available room (RevPAR) since 2009, according to preliminary data from CoStar. CoStar is a leading provider of online real estate…
If you’re like me, finding the perfect luggage is an ongoing quest. As someone who’s moved abroad multiple times and travels frequently, I’ve tried my fair share of bags. The Monos Hybrid Check-In Large has…
Shiji’s presence at ITB Berlin was more than just a showcase—it was a statement. Kevin King, CEO of Shiji International, took to the stage and on LinkedIn Live to unveil Shiji’s bold new brand identity,…
The 2025 Penn State Hotel & Restaurant Society (PSHRS) Industry Awards and Reception will be held on Tuesday, April 8, at the Nittany Lion Inn. The event, a tradition of PSHRS and the Penn State School of…
Radisson Hotel Group is proud to announce the opening of Radisson Blu Hotel Ankara Çankaya, a sophisticated property in the heart of Türkiye's capital. Located in Çankaya, the hotel offers modern elegance and seamless access…