Hospitality and the ‘Group Chat’ Dilemma on DEI
Here we are, in the first quarter of 2025. It has been a rough year, but we have almost made it through (just kidding). There have been debates that have been flashpoints in the first…
PolyU Study Reveals Dynamics of Destination Competitiveness
With the rise of social media and online review platforms, understanding the rapidly evolving factors that influence the competitiveness of destination has become transparent for tourism authorities aiming to attract and retain visitors. Thanks to…
Minor Hotels Reveals New Masterbrand Strategy Driven by Digital, Loyalty and Distribution
Minor Hotels has unveiled its evolution into a guest-facing masterbrand and reinforced its commitment to creating innovative and insightful hospitality experiences that deliver what matters most to its guests. The brand refresh marks a significant…
Driving Results: How Reputation Management Transformed Customer Experience and Revenue
Area of Operation: Europe Number of properties: 42 Number of rooms: 300 Solutions implemented: Reviewpro Reputation This Case Study Includes: A summary of Hotelatelier’s journey to improving guest satisfaction with Reviewpro Reputation. The impact of advanced survey…
RobosizeME and APEX Sales Consultants Partner to Streamline Sales and Catering Data Migrations
RobosizeME, a leading provider of automation solutions for hotel groups, has partnered with APEX Sales Consultants to offer a seamless data migration service for hotels transitioning from Amadeus Delphi and other legacy sales and catering…
Controversial real estate group’s Staten Island hotel plans spark fury
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From Magpies to Babysitters: Cheat Sheet to Wellness Innovation in Hospitality
Does innovation always need to be technology-based? Also in wellness, or in hospitality? This question comes up often during discussions with hospitality, wellness or spa colleagues. Being intrigued by the issue did a quick Google…
Sofitel Legend Amsterdam begins a new chapter with major renovation
Modern transformation with great attention to historical elements. Renowned luxury hotel Sofitel Legend The Grand Amsterdam is set to undergo an extensive renovation of 175 rooms and suites. Led by award-winning French designer Pierre-Yves Rochon,…