It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentation…
Cruising slowly along the Burgundy Canal, connecting the rivers Yonne and Soane, the 12 berth La Belle Epoque, from European Waterways, explores an almost forgotten French idyll. It is an intimate cruise with many privileged…
What’s it like to build a portfolio in a high-barrier market like San Diego? In this episode of The Turndown, Adam Dailey, real estate investor and accommodation operator, shares how he finds value in overlooked…
Mandarin Oriental Hotel Group has long been defined by its dual Asian heritage that is deeply rooted in the Group’s founding flagship hotels: The Mandarin in Hong Kong and The Oriental in Bangkok. The spirit…
Travelodge Birmingham Aston — Photo by Travelodge Visitors to Birmingham can now enjoy a great value stay in Aston thanks to Travelodge's new 111-room hotel in Aston, Birmingham which opened its doors on Monday. The…
In hospitality, uniforms are the signals that convey identity and enhance guest experience through design and presentation. Beyond appearance, these carefully designed clothes are visual ambassadors that connect a brand's value and premium service quality.…
Mumbai - The Indian Hotels Company (IHCL), India’s largest hospitality company, continues to advance its sustainability journey by accelerating the use of renewable energy across its portfolio. Under its ESG+ framework, Paathya, IHCL marked a significant…
Presented by Capital OneHot List hotels command our attention for different reasons, and stellar culinary experiences are often a highlight. These three properties might seem dramatically different from each other—a cozy inn, a glamorous beach…
A jaunt through sylvan parkland to Britain’s most aesthetic stately home, Chatsworth House, this Peak District coaching inn owned by Chatsworth’s Devonshire family has had a glow-up. Interiors maestra Nicola Harding, Beaverbrook’s secret weapon, worked…
Since it’s such a fundamental part of what hoteliers do, it’s no surprise that there are many different rate shop providers, all with unique features. That said there is a wide spectrum of sophistication amongst…