ChatGPT Booked My Hotel While I Made My Coffee
Earlier this morning, a hotel reservation was made under my name. But to be accurate, I didn’t make it. It was executed on my behalf by the recently launched ChatGPT agent, an autonomous AI system…
Review: Sea Salt, Svoronata, Kefalonia, Greece
The last day of a holiday can feel a little strange when your flight is not until late. We needed to allow plenty of our time to travel from Fiskardo in the north to Kefalonia’s…
How extended stay hotels can design for higher-end travelers
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. The following is a guest post from Lisa A. Haude, senior vice president and director of interiors…
Our favourite places to eat in the South Ionian
Having returned from yet another incredible trip to Greece, I thought I’d share with you some of our favourite places to eat from our latest spell in the South Ionian. This is by no means…
Crystal Cruises’ Baltic: Days 5 to 9
Cruising north, back towards the Scandinavian lands of the midnight sun, we’re sailing from Tallinn towards the Swedish island of Gotland. Half-way through our Crystal Cruises‘ Baltic exploration of medieval cobbled alleys and contemporary eco-architecture,…
Galapagos grandeur: Luxury cruising for the discerning traveler
Certain destinations seem like secrets the planet itself tries to conceal. The Galapagos Islands — remote, timeless, exotic — is such a destination. As if flung some 600 miles off the coast of mainland Ecuador,…
STR Weekly Insights: 13-19 July 2025
All financial figures in U.S. dollar constant currency. Highlights Fourth consecutive U.S. weekly RevPAR decrease U.S. ADR down in addition to demand Global room occupancy at a 2025 high but down for a fifth straight…
Future-Proofing Hospitality: Rethinking Succession Planning
In hospitality, people are the product. Yet when it comes to planning for future leaders, the industry often drops the ball. According to research, 60% of companies lack any CEO succession plan, and only 14%…
Sonesta Executes 31 Franchise Agreements in H1 2025
Newton, MA – Sonesta International Hotels (Sonesta), the 8th largest hotel company in the US, today announced the execution of 31 new franchise agreements during the first half of 2025 as well as 10 openings…
From revenue manager to revenue strategist: how to make more hotel revenue
The role of revenue management is evolving fast. The days of focusing solely on room rates are behind us. Today’s most successful hotels are thinking holistically – monetizing every part of the guest journey, designing…