INVESTMENT ACTIVITY The German hotel investment market showed a remarkable increase in transaction volume in H1 2025 compared to H1 2024, nearly reaching the total annual volume of 2024. However, the market is still considerably…
I landed in Wichita last night after a mammoth 20+ hour journey from my home in the UK. Having never even set foot in the state of Kansas before, I did some research on the…
Picture this: Caroline is a business traveler who has stayed at your hotel before and has left glowing reviews. On her previous trips, she has always stopped at your gift store after checkout to buy…
For centuries, industries such as beer, wine and whiskey have been built on foundations of heritage and craftsmanship. Over time, these products have become precious, cultural artifacts, deeply tied to regional identity. The botti used…
Fauchon L'Hôtel Paris, a member of The Leading Hotels of the World, recently conducted a survey among luxury travel advisors to determine what really matters to their clients when selecting a hotel. One of the…
Organized by EHL Hospitality Business School and the Harvard Data Science Initiative, the second iteration of the Vine to Mind conference took place on EHL’s iconic Lausanne campus in June 2025. Discussions centered on the…
France has a natural tendency towards romanticism, which is often a strength but can sometimes become a weakness. It is the world's leading tourist destination, with a hotel and tourism ecosystem that has never been…
Snapfix, the visual-first hotel operations platform trusted by more than 700 hotels in over 40 countries, today announced the launch of Snapfix Multi-Site Console, the industry’s first centralized system designed to give hotel groups and…
Training in hospitality has never been only about tasks. It is about shaping culture, building belonging, and creating pride. In many hotels, however, the process still feels like a box-ticking exercise. New hires memorize scripts,…
This article was co-authored by Jay Leonard, General Manager, Wyndham and Wyndham Garden Lake Buena Vista Hotels at Walt Disney World Knowing your customers is the foundation of successfully expanding your hotel business and, there…