If there’s one phrase to remember for how AI and spa will intersect, it’s ‘technology-adjacent therapies’. That is, for our industry where human-to-human contact is ever-so-centric to guest satisfaction, it’s not that automation will supplant…
It was a busy Saturday night at a luxury resort restaurant. Short-staffed and overwhelmed, the Assistant Restaurant Manager, Alex, rolled up his sleeves and started bussing tables, taking orders, and running drinks. Guests were happy,…
The Mannheimer Hof, a historic hotel in Mannheim, has officially reopened its doors after undergoing significant renovations. Now part of the Leonardo Limited Edition brand, the hotel combines its classic heritage with modern amenities. Revitalized…
South America is known for its tropical rainforests, sunny beaches, and iconic destinations like Machu Picchu and the Galapagos Islands; nonetheless, the southern continent is much more. Most of us haven’t thought about the exhilarating…
The Hyatt Centric brand saw growth in 2024 with openings in destinations such as Cairo, Shanghai, San José, and Santo Domingo. Building on this success, the brand plans to add over 35 new hotels by…
This is a guest post by Kathleen, a travel blogger living in Greece.Greece is a beautiful, fascinating country, and one that I’ve been lucky enough to call home for almost three years now (plus spending…
The Ruby Hotels brand, founded by CEO Michael Struck, continues its European expansion with a major new project in Berlin, seamlessly combining Lean Luxury design with a carefully restored landmark building. The conversion of the…
New Zealand’s winter transforms its landscapes into pure beauty, offering exceptional opportunities for luxury travellers seeking unforgettable experiences. Beyond the traditional ski slopes is a world of exclusive adventures that combines natural wonders with luxury…
Ask any revenue manager, “Do reviews matter?” and you’ll get a quick “Of course!” But dig a little deeper, and you’ll see that reviews aren’t just digital feedback—they’re your hotel’s credit score. Let me explain.…
HOLIDAYMAKERS have slammed Heathrow Airport hotels as they hike prices by 500% after the blaze cancelled all flights.Passengers are outraged after discovering the cost of their stay has soared since the inferno erupted at an…