With so much to worry and wonder about these days, the widely publicized, albeit imagined scenario that sees artificial intelligence one day becoming so darn smart that it destroys all of humanity is probably not top-of-mind for most wellness seekers. Instead, those in the know should be contemplating the many ways that AI has turned the page to a new chapter of personal health management, and how they can take advantage of technological advancements to reach their desired state of wellbeing.
Not surprisingly, things are moving quickly. Just last spring, the Global Wellness Institute trumpeted a handful of key AI-driven wellness trends, showcasing progress in personal health management through “wearables, hyper-personalization in hospitality and advancements in biotechnology and medicine.” Among noteworthy developments GWI foresaw was the application of AI to wellness data “where every heartbeat, step and breath can be analyzed to provide personalized, real-time health recommendations”; the hyper-personalization of wellness experiences, particularly at the luxury end of hospitality “where personalized service is expected”; and technological progress that is putting pedal to metal in the biotechnology pipeline “from drug discovery to clinical decision-making.”
In my role overseeing tech-forward and AI-driven spa equipment and services at Carillon Miami Wellness Resort, I’m in a front-row seat to how AI is transforming wellness and am encouraging our clientele and entrepreneurs in the wellness-hospitality space to take the transition to heart. With more than 80% of Americans now using AI products on a regular basis (according to Gallup), and 53% wearing AI-centered wellness devices to monitor their health (according to the Cleveland Clinic), AI is already everywhere in wellness, and I anticipate its presence will only grow.
For example, just as smart devices such as thermostats and video doorbells have transformed our daily lives at home, AI is revolutionizing workouts wherever they unfold.
At Carillon Miami, our 70,000 square-foot spa and fitness center that’s one of the largest on the Eastern Seaboard, offers guests a wealth of AI-powered machinery capable of building personalized workout regimens based on user needs and performance. Our fitness floor is equipped with an array of AI-powered Technogym equipment, from the Technogym Skillrun treadmill, which offers a variety of training programs, including high-intensity interval training (HIIT) and endurance runs, to the Kinesis Personal, a versatile system providing full-body workouts with a focus on controlled, low-impact exercises. These advanced, AI-powered solutions deliver personalized feedback and adaptive workouts, allowing guests to focus on their fitness goals while taking in Carillon Miami’s stunning ocean views through expansive floor-to-ceiling windows.
I believe AI-driven body-scanning technologies are also here to stay, as they offer wellness seekers so much data in so little time.
In kiosks within the lobby of the spa at Carillon Miami, we offer The Skincare Concierge developed by Skin Authority of Carlsbad, California, that employs AI to scan the faces of guests to assess the quality of their skin, provide feedback, and make personalized recommendations for care and improvement. Quick and easy to use, the Concierge asks a handful of questions and follows with a 30-second facial scan. Guests receive a personalized skin health assessment that identifies areas that need improvement, and receive tailored facial and skincare product recommendations for their eyes only via email.
I also see AI going beyond the physical to bolster mental wellness.
Carillon Miami has been a pioneer in “touchless wellness technologies” that offer therapeutic healing for the body, mind and spirit beyond more traditional modalities. For instance, a Salt Float Bath spiked with 800 pounds of Epson salt coaxes users into a deep state of relaxation thanks to anxiety-calming, endorphin-releasing magnesium, while the tech-enabled meditation pod Somadome combines color, sound and energy therapies in a physical space built around a zero-gravity bed as relaxing experiences from aromatherapy to vibrational infrared sound therapy lull users into deep meditation.
AI is also going to be a player in sleep health, of which there is plenty of interest given the stressed-out times we inhabit.
Carillon Miami recently introduced The Sleep Well Retreat, an immersive, multi-day program offering hands-on therapeutic massages, touchless wellness technologies to provide mind-body-spirit experiences, as well as evidence-based strategies for improving sleep. The retreat is offered in partnership with Bryte, a Silicon Valley-based maker of the first science-based, purpose-built sleep experience designed to promote restorative sleep.
Every luxury accommodation at Carillon Miami is outfitted with an AI-powered Bryte Balance™ Smart Bed whose proprietary Restorative Sleep Technology™ platform enables guests to personalized firmness settings before they hit the hay, and then continues to work through the night – or the afternoon for cat-nappers – by actively sensing and relieving pressure imbalances to ensure comfort for uninterrupted sleep.
The Bryte Bed has Somnify™ that syncs head-to-toe motions in the mattress with curated audio tracks to help guests drift off to sleep, and a Silent Wake feature to waken sleeper with silent motion. Preferred comfort settings are saved through an app, enabling guests to set the next Bryte Bed they sleep in to their preferred settings, whether at Carillon Miami, another wellness property, or in their own home. Regardless, a personalized sleep report is generated each morning to open guests’ eyes to their unique sleep stages, patterns and more – the better to aid them in improving sleep over time.
Taken together, and with myriad more examples out there than this space allows, it is clear that AI’s influence on wellness will be significant and lasting. Sure, it may destroy us all one day. But in the meantime, wellness seekers and operators of spas and wellness spaces would do well to embrace rather than eschew AI. Its intelligence may be artificial, but the results one achieves will be real.