Clearwater, Fla. – Hotel Internet Services (HIS), a full-service provider of internet connectivity services and solutions for the hospitality industry, is proud to be the first company to earn Lifecycle Elite member status with RUCKUS CommScope. Already recognized as an official RUCKUS Elite partner, HIS with this latest designation sets itself apart in professional network design while also providing full-service support ranging from end-user troubleshooting to backend technical needs.

Only our most dedicated partners are able to obtain Lifecycle Elite status, so HIS with this latest achievement demonstrates the company’s unique capabilities and service value for those seeking fast, secure and reliable internet access, said Steven Bronken/Head of Global Hospitality at RUCKUS Networks. Achieving and maintaining connectivity quality that meets expectations on a large scale can be challenging, but HIS has proven to be up to the task is able to provide an effective level of service regardless of a building’s size or needs.

Lifecycle Elite certification importantly showcases a partner’s proficiency in selling, designing and supporting RUCKUS technology-enabled internet networks. To be accepted into the program, initial requirements that a provider must demonstrate include establishing a dedicated Network Operations Center (NOC) and offering service level agreement-based support services.

Advantages for customers that partner with a RUCKUS Lifecycle Elite certified provider include:

• Proactive monitoring of a customer’s network performance
• Real-time alerts and swift response times for any identified issues
• On-hand hardware replacement services
• End-user and backend support (reconfigurations, upgrades, integrations, etc.)

Being recognized as a RUCKUS Lifecycle Elite partner is a proud achievement which only further showcases our excellence in network design and support, said Gary Patrick, CEO of Hotel Internet Services. From homes and offices to hotels and resorts, internet quality is something that is simply non-negotiable, so we are committed to providing unmatched results that our customers can always count on.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].

About Hotel Internet Services, Inc.

Serving hospitality’s connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry’s most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.

In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.