Concord Hospitality, the award-winning hotel management and development company currently operating over 140 hotels across North America, celebrates its 40th anniversary, commemorating four decades of contributions to the hospitality industry. Since its inception in 1985 in Ohio, Concord Hospitality has grown from its humble beginnings, relocating to North Carolina and transforming into an award-winning company with a portfolio spanning dozens of premier brands such as Hilton, Hyatt, Marriott, and IHG. Under the leadership of Founder and CEO Mark Laport, Concord has solidified its reputation for distinction, consistently earning recognition from its brand partners and ranking as one of the top management companies across a diverse portfolio of select-service, extended-stay, full-service, luxury, and lifestyle hotels, as well as bars and restaurants.
From its first hotel in Pennsylvania, Concord has grown exponentially to become a dynamic force in the industry, recognized for its innovative approaches to hotel administration and development across North America. As of January 2025, Concord will have 145 hotels (23,696 rooms) in 25 states, and 2 Canadian provinces. The group additionally manages over 30 bars and restaurants. With 14 hotels and 6 restaurants in the pipeline to open in 2025, the group will continue to expand its footprint and redefine the hospitality experience for years to come.
Concord Hospitality Celebrates 40 Years Of Excellence — Source: Concord
Over the past four decades, Concord Hospitality has not only expanded its portfolio but has also redefined what it means to deliver world-class hospitality. This incredible milestone would not have been possible without the unwavering passion, dedication, and ingenuity of our team members, as well as the trust and support of our valued partners, guests, and communities. We are deeply grateful to everyone who has contributed to our journey—our talented teams, who have excelled in technology, food & beverage, operations, and revenuee management, and our partners, who have placed their confidence in us. As we celebrate our rich legacy, we do so with immense appreciation and excitement for the opportunities that lie ahead. Mark Laport, CEO of Concord Hospitality
The company’s journey has been defined by a series of significant milestones, from earning prestigious accolades from major hotel brands to successfully launching properties in emerging markets. In 2024 Concord played an instrumental role in solidifying Atlanta’s Gas South District as a premier destination with the development and opening of The Westin Atlanta Gwinnett, a 348-room hotel featuring a state-of-the-art, full-service meetings and events facility. The addition earned the team the Opening of the Year Award at the 2024 MINA & Full-Service Owners Conference for its outstanding contribution to the Marriott brand and its elevated guest experience. Looking ahead to 2025, Concord Hospitality is poised for a new chapter of strategic growth, with investments aimed at expanding its footprint and reinforcing its leadership in the industry.
Throughout its history, Concord has emphasized creating meaningful connections—not only with guests but also within its teams and community. The company’s culture of empowerment and innovation has been a driving force behind its success, fostering an environment where team members thrive and deliver exceptional service. In recognition of its commitment, Concord ranked among the top four in the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark—one of only four companies to surpass the 700-point mark. The newly redesigned benchmark evaluates companies across six key areas: communications and connectivity, food and beverage, guest rooms, hotel facilities, staff service, and value for price. Further underscoring its dedication to corporate responsibility, Concord was also honored with the Serve 360 Award at the 2024 MINA & Full-Service Owners Conference, recognizing the company’s unwavering commitment to its charitable initiatives, reinforcing its mission to make a meaningful impact beyond hospitality.
As part of its 40th-anniversary celebrations, Concord Hospitality will reflect on its legacy while looking toward the future. Chief Operating Officer Will Loughran highlighted the company’s forward-looking vision: “We’re excited to build on the strong foundation of the past 40 years. By embracing emerging trends and markets, we’re focused on positioning Concord Hospitality for sustained success and growth in the decades to come. With a strong development pipeline and continued collaboration with leading hotel ownership groups, we are continuing to reinforce our reputation as one of the most trusted operators in the industry.”
To commemorate this milestone, Concord Hospitality will host a series of events throughout 2025, celebrating its team members, partners, and communities. These celebrations will include retrospectives on the company’s achievements and insights into its plans for future growth and innovation.
About Concord Hospitality Enterprises Company
Concord Hospitality is an award-winning hotel development and management company that has grown over the past three decades to become the preferred partner of leading hotel brands such as Hilton, Marriott, and Hyatt. Concord Hospitality boasts a stellar reputation known for combining the experience of a big company with the high-touch service of an independent operation to every partner property. The company specializes in developing and managing full-service and select-service hotels across North America. As part of the company’s continued growth, in 2019 it launched Opus Collection by Concord, a lifestyle hotel management division for full-service properties. With the brightest talent, the most innovative processes, and a commitment to giving back to the communities where associates live and work, Concord Hospitality is committed to being a great place to work for all. Learn more at concordhotels.com