SAN DIEGO (KGTV) — After a five-year legal battle, a plan to tax hotels to fund improvements to the San Diego Convention Center is finally moving forward, with some calling it a big win for…
ARLINGTON, Va. – The U.S. hotel industry reported mixed year-over-year comparisons, according to CoStar’s latest data through 4 October. CoStar is a leading global provider of online real estate marketplaces, information and analytics in the…
-->TREASURE ISLAND, Fla. - Mark Hohe can see the Thunderbird Beach Resort from his Treasure Island home. "We understood that what was being proposed was going to affect the Thunderbird, the iconic Thunderbird Hotel," he…
For decades, loyalty in hospitality has been defined by points, perks and predictable upgrades. But what does loyalty actually mean today – and what should it mean in the future? That’s the question Matt Welle,…
Travelers today are demanding more from their hotel experiences. The way they search, book, and stay is shaped by digital touchpoints, and technology is at the heart of every interaction. According to the Amadeus Travel…
Recently, I wrote about a customer trust survey. The feedback was amazing, which compelled me to take this a step further. After more writing and additional research, I recognized the need for more attention to…
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But We Need a Local Revenue Manager! No. You need someone who knows what the hell they’re doing. Let’s kill this myth once and for all. The “we need a local RM” line comes up…
The UN Tourism Global Conference on Wine Tourism took place in Plovdiv, Bulgaria, on 6–7 October 2025. Under the theme “The Art of Wine Tourism”, the event explored the synergies between wine tourism, art, and…
Sponsored By Travel Outlook and Track Hospitality Software Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, October 17, at Noon ET. REGISTER HERE…