In hospitality, understanding the difference between a hotel and a resort is key in order to provide guests with the right experience. Each type of accommodation takes a different approach and has its own appeal,…
Some are located in far-flung locations, others in megacities, and three are in Boston. Condé Nast Traveler released its Readers’ Choice Awards for 2025, and Hotel AKA Boston Common, Hyatt Regency Boston, and the InterContinental…
The Berkshires' newest property is now welcoming guests at the highly anticipated Holiday Inn Express & Suites Pittsfield - Lenox - Berkshires located near the Lenox border at 1055 South Street. Featuring 81-rooms and scores…
People older than 50 make up less than a fifth of all hotel employees, revealing a stark underrepresentation of experienced workers in an industry that should value their expertise. Research from The Hong Kong Polytechnic…
Koh Samui is entering a new era as one of Asia’s most dynamic integrated wellness and sports tourism destinations. Moving beyond its identity as a luxury island escape, Samui is embracing global trends that merge…
There is a troubling disconnect in the hotel industry between public commitments and meaningful action on gender equality. Nearly every major hospitality brand now publishes impressive-sounding policies on diversity and inclusion but the reality behind…
When most people think of hotel upselling, they often think of it as offering a guest a bigger room at check-in. But today, upselling in hotels means so much more. Every single interaction you have…
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For its seventh year, MGallery Collection, a refined portfolio of luxury boutique hotels, is supporting Pink October Breast Cancer Awareness Month, by launching a series of events and initiatives across its network to raise awareness…
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