Walt Disney World has released resort discounts for Halloween and Christmas, so if you’re traveling between now and the end of 2025, you have options. There are even targeted discounts that are as low as…
Do happy employees make happy customers, or is it the other way around? Do happy customers make employees happy? I’ve written in many articles and books that a focus on the employee experience will improve…
RIU Hotels & Resorts has announced that the Hotel Riu Guanacaste is to reopen following a full refurbishment to update the facilities and take the holiday experience to a new level. This iconic resort, located…
Most hotels fund their distribution channels in a way that doesn't add up. They cap annual budgets for direct bookings — their most profitable channel. Meanwhile, they give Online Travel Agencies (OTAs) Online Travel Agencies…
Technology shouldn’t get in the way of hospitality. It should make it effortless. That’s the thinking behind the Mews Summer Release, fittingly named Smooth Operations. It’s designed to create more fluid, connected experiences for both…
Sheen Falls in Kenmare, Co Kerry has been named best resort in Europe, while The Westbury in Dublin has taken the best hotel title in Ireland in the annual Condé Nast Traveller Readers’ Choice Awards.…
ICYMI: Maya, the #1 Fintech Ecosystem and #1 Digital Bank in the Philippines, just dropped its newest Pink Glitter Edition Maya Visa Card, and everyone is raving about it. This isn’t just another card in…
In this week’s episode of Hotel Moment, Sarah Stephens, Reservations Manager at The Broadmoor, joins Revinate CMO Karen Stephens with a recipe that’ll have your call center creating loyal, profitable guest relationships. And it all…
A new icon rises in Trondheim. Villa Nord, a new boutique hotel on a storied address, is joining the Nordic Hotels & Resorts family. Set to open in September 2026, this new landmark in the…
