Quick Summary: WhatsApp is a valuable guest communication tool for hotels looking to connect with guests across different journey stages. It’s best used for casual, timely messages and works alongside email and SMS. In this…
Creating a great commentary for your owners and corporate is a monthly mainstay in almost every hotel. It can also be a large dose of drudgery. This article is about how you can create an…
One of the Willy's Chocolate Experience advertisements, with uncorrected spelling errors and nonsensical words... — Photo by Wikipedia We’re starting to drown in AI slop: LinkedIn posts and articles that are entirely AI-conceived (and possibly…
Bethesda, MD - Stayntouch, a global leader in cloud hotel property management systems (PMS), announced a new partnership with Lion Roars Hotels & Lodges, a curated collection of boutique hotels and game lodges across South Africa.…
In 2017, when most hotels in Peru still relied on legacy systems or manual processes, Katari Hotels took a strategic decision to modernize operations by moving to the cloud. Over the past eight-plus years, this…
Jackson, MS – Crescent Hotels & Resorts has assumed management of The Westin Jackson, expanding its portfolio with another premier Westin property. Known for its deep expertise in the brand, Crescent brings its signature operational…
A number of Australian hotel markets saw significant jumps in performance during the British and Irish Lions Tour, including Brisbane posting record highs in average daily rate (ADR) and revenue per available room (RevPAR), according…
The world of wellness is constantly evolving, and today’s hotel spas are stepping up their partnerships with innovative products designed to deliver indulgence and results in equal measure. Whether you’re looking to upgrade your in-room…
By Patty Jefferson, Chief Revenue Officer & Lauren Crocket, Chief Marketing Officer, Visual Matrix There’s something grounding about walking in a hotel’s back hallways and hearing real stories, in real time, from real hoteliers. Lately,…
For decades, hotel key cards have been an overlooked necessity: functional, forgettable, and ultimately disposable. Now, a new wave of sustainable design is transforming them into a detail that captures attention, and tells a story.…