Sizzling Summer experiences in London
With one of the hottest summers on record, London is alive with enticing activities. During a recent trip to the capital, I carefully researched and then enjoyed a series of experiences to immerse myself in…
When climate risks become a reality: water
Climate-related risks pose a threat to ecosystems and human health. These risks are very real, affecting both businesses, economies, and individuals. At the beginning of this year, for example, Accor withdrew from two investments due…
Benchmarking: The Quiet Power Move in Hotel Budget Season
Why the smartest hoteliers aren’t just forecasting—they’re outmaneuvering the market. Why Traditional Hotel Budgeting Falls Short Each year, hotel budget season brings familiar rituals: department meetings, endless spreadsheets, and the perennial push to beat last…
Real hoteliers, real results: How properties around the world are turning cart abandonment into profit
Last week’s cart abandonment recovery playbook outlined strategies that you could deploy at your properties. But as any hotelier will tell you, there's a difference between theory and reality — especially when you're trying to…
Bridging Revenue and Marketing: How IDeaS’ Spotlight Is Driving Commercial Alignment
At HITEC 2025 in Indianapolis, we sat down with Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS, to discuss how the company’s latest solution, Spotlight, is helping to close the gap between revenue management…
Mexico City Travel Guide: Top Things to Do in One Day
The morning light fell gently on the ancient stones as if whispering to the ghosts of empires past. This Mexico City travel guide is your companion for a day of unforgettable stories—told through sacred Aztec…
The Hotel Shakeup That’s Changing the Presidential Suite Forever
Presidential suites have come a long way since they first made an appearance in luxury hotels in the early 1900s. Originally designed as comfortable, spacious dwellings for dignitaries and heads of state—with ensuite bathrooms!—a presidential…
Viceroy Teams With The Class for New Wellness Partnership
Viceroy Hotels & Resorts has introduced a new global wellness partnership with The Class, a music-driven practice founded by Taryn Toomey. Launched in June, the collaboration offers Viceroy guests complimentary access to an exclusive series…
The people of Sri Lanka
A lasting memory of my trip to Sri Lanka is the warm welcome and beaming smiles of the people who live there. This fascinating country offers many interesting and unusual experiences all enhanced by interaction…
IDS Next Completes 50+ Hotel Installations in Saudi Arabia
Riyadh, Saudi Arabia — Global enterprise hospitality technology leader IDS Next has successfully crossed the 50+ hotel installations milestone across the Kingdom of Saudi Arabia for its enterprise hospitality technology solutions. With the new number,…