A hotel’s online reputation isn’t just a reflection of guest satisfaction—it directly influences bookings, revenue, and brand trust. A well-managed review strategy can set your hotel apart, driving more direct reservations and improving your overall…
“The population of Antalya was 600,000 nine or ten years ago. Today it’s 3 million,” our certified tour guide Ihsan told us on a recent trip to southern Turkey. I blinked – not because I…
It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentation…